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At SCONTO Furniture, They Significantly Shortened Payroll Closing Time Thanks to Humanet

SCONTO is among the TOP 3 furniture chains in Slovakia. Thanks to Humanet, they managed to automate payroll, eliminate unnecessary administration, and save the HR team time, which they can now devote to more valuable tasks.

Personalistika-Humanet-Sconto
100%
of issues resolved via Hotline and ServiceDesk

Challenge

SCONTO had long used an older HR software that was no longer meeting the company’s needs.
The biggest challenges were:

  • the existing vendor did not respond to requests for several weeks at a time,
  • the HR team lost a lot of time on manual tasks, which meant HR staff had to work outside of business hours,
  • they lacked efficiency and the ability to use modern tools that would increase productivity,
  • the initial goal was to start with payroll and subsequently expand the solution further.

24h

Maximum resolution time for every issue

100%

Issues resolved via Hotline and Service Desk

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Solution

We launched the implementation in the payroll area and gradually expanded the system’s use:

  • we made Hotline and Service Desk available for immediate support and resolution of 100% of issues within 24 hours,
  • together with SCONTO, we co-developed part of the system (personal card import), which sped up and simplified data processing,
  • we conducted several training sessions so the HR team could use the software to its full potential and gain confidence in their daily work.

Solutions Used:

Impact

The cooperation brought noticeable improvements, and the efficiency of the entire HR team was reflected primarily in “time saved”.

Personal Data – Import into the Person/Role Records

  • integration of the import file with the online personal questionnaire for employees
  • reduction in time needed to fill out Person and Role Cards

Other

  • flexible reporting through custom-built line reports
  • custom form reports created to suit our needs

Payroll Processing

  • partial automation of the payroll closing process, allowing HR staff to manage the work within standard working hours,
  • by creating and adjusting payroll imports, we were able to shorten the time needed for the payroll closing
  • Hotline and Service Desk provide a sense of security and trust that any issue will be resolved immediately,
  • the HR team is now more productive, has better tools, and more room to focus on higher-value tasks.

Today, SCONTO Furniture is a modern company in terms of HR processes, with an efficient system that relieves employees and increases their satisfaction.

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